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This Personal Data Usage and Privacy Policy applies to all websites, desktop, and mobile applications operated by Smile Eskişehir. Its primary purpose is to provide detailed explanations regarding the personal data processing activities carried out by the Company in compliance with the law and the rules adopted for the protection of personal data, thereby ensuring transparency by informing users about the data policy.
The Personal Data Protection and Privacy Policy text has been created to inform our employees, employee candidates, interns, intern candidates, online visitors, customers, and potential customers, including but not limited to those processed by Smile Eskişehir. Our policy is applied to all processing activities related to personal data within Smile Eskişehir and has been prepared considering the LPPD (Law on the Protection of Personal Data), other legislation regarding personal data, and standards in this field.
With this information text, we provide information regarding our practices related to the processing of your personal data from all our digital assets (websites, desktop, and mobile applications) used by Smile Eskişehir, the purposes for which your data is collected, how it is used, how this information can be changed, your current rights under the Law on the Protection of Personal Data, and how to contact us. Your use of this website signifies that you have read and accepted the privacy practices set forth in this text.
The Personal Data Protection and Privacy Policy is subject to change. Therefore, visitors are advised to review this text from time to time. Smile Eskişehir reserves the right to make changes, corrections, updates, additions, deletions, or any other modifications to this Personal Data Protection and Privacy Policy text at any time, for any reason or without providing any reason. All changes will be notified here and will take effect immediately upon notification unless otherwise stated.
LPPD (KVKK): Law on the Protection of Personal Data No. 6698.
Company: Smile Eskişehir
Personal Data: Any information relating to an identified or identifiable natural person.
Data Controller: The person who determines the purposes and means of processing personal data and manages the place where the data is kept systematically (data recording system).
Data Processor: The natural or legal person who processes personal data on behalf of the data controller based on the authority granted by the data controller.
Processing of Personal Data: Any operation performed on data, such as obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying, or preventing the use of personal data by fully or partially automated means or non-automated means provided that it is part of any data recording system.
Anonymization of Personal Data: Making personal data impossible to associate with an identified or identifiable natural person under any circumstances, even by matching it with other data.
Explicit Consent: Consent that is related to a specific subject, based on information, and expressed with free will.
Pursuant to the Law on the Protection of Personal Data No. 6698 (“LPPD”), any information that serves to make the identity of a natural person identified or identifiable (e.g., your real name, address, phone number, e-mail address, and user IP address) is within the scope of personal data. If it is necessary for you to use communication forms, we may ask you specific personally identifiable information questions. We may also request your demographic information, interests, or similar information. Providing information about yourself to us is optional, and you may choose not to provide certain information. However, in this case, you may not be able to use the communication channels via the website or application. Additionally, your non-personally identifiable information automatically acquires your usage information and the information of your IP address recorded by our server when your computer contacts our servers.
In accordance with the reasons, purposes, and methods explained below at Smile Eskişehir, personal data may be processed by our company or by organizations affiliated with or in cooperation with our company in Turkey or abroad, in compliance with data retention, reporting, and disclosure obligations stipulated by relevant legal regulations and legal authorities. Data may be kept on servers in Turkey and/or abroad, recorded in our systems, stored, preserved, classified for legal or financial requirements, updated, and disclosed/transferred to third parties within legal limits and in cases permitted by legislation, classified, and processed in the forms listed in the LPPD. If processed abroad, it will be handled within the scope of the legislation in force in that country and within the prescribed security measures. We kindly request you to be informed about the legal matters below.
Under the Law, personal data is defined as any data belonging to an identified or identifiable natural person, and all such data accepted within this scope is evaluated at Smile Eskişehir subject to relevant legislation. In this context, personal data is processed for purposes such as providing Smile Eskişehir services and carrying out the necessary work, contacting you regarding our services in the presence of your explicit consent, conducting marketing activities, performing customer acquisition studies and sharing offers regarding our services related to this, performing reporting, customer statistics, and similar examinations deemed necessary within the scope of company activities, etc.
Personal data is acquired from all kinds of oral, written, or electronic media, including but not limited to websites, customer meetings, and designs, to be processed, transferred, and stored in line with the purposes mentioned above.
Within the framework of our legal obligations arising from the LPPD and other relevant legislation in our capacity as the data controller by Smile Eskişehir; your personal data, including special categories of personal data, is collected through oral, written, or electronic methods based on explicit consent, within the framework of legal grounds arising and executed based on relevant legislation, contracts, requests, and rules of honesty that find application in providing our quality services to you and carrying out our business and commercial activities through our company, corporate website, business partners, employees, and social media platforms.
In this context, your personal data may be collected by natural or legal persons processing data on behalf of Smile Eskişehir, in writing or electronically, by methods including but not limited to:
Using browser cookies,
Using mobile and desktop browser notifications,
Using Google Analytics service,
Using Google AdSense,
Communication forms you fill out to contact us, located on our websites or websites belonging to third parties,
Contracts you have signed with our Company and e-mails you have sent to our company,
Information provided to our employees,
Use of social media channels, search engines such as Google, etc.
Special categories of personal data are processed by us if there is explicit consent or in cases required by legislation, by taking administrative and technical measures stipulated in the laws and by the Personal Data Protection Board.
As Smile Eskişehir, we process your personal data within the scope of the purposes listed below:
Carrying out our activities,
Providing support services within the scope of the contract and service standards,
Determining the preferences and needs of our online visitors and shaping and updating the services we provide accordingly,
Ensuring the fulfillment of our legal obligations as required or mandated by legal regulations,
Conducting market research and statistical studies,
Ensuring contact with persons in a business relationship with the Company,
Marketing,
Legal reporting,
Invoicing,
Providing corporate communication,
Sending newsletters or notifications via e-mail.
Smile Eskişehir may share personal data with the following persons for the purposes described above:
Relevant departments providing services to maintain company activities and business processes,
Domestic and/or international service providers processing personal data on behalf of the Company,
Official authorities, supplier companies, public institutions, our business partners, and insurance companies when necessary.
No personal data transfer incompatible with our Company activities will be carried out for purposes other than those given above without the explicit consent of the data subject.
In case you share your information with us within the scope of the Information on Personal Data with Smile Eskişehir, all your personal data submitted to us will be stored confidentially in the database at Smile Eskişehir within the scope of LPPD No. 6698 and will not be shared with third parties in the presence of any reason other than those specified in the information text.
Smile Eskişehir will not share your personally identifiable information with third parties for direct marketing purposes unless you approve its disclosure. When you choose to receive communication from a third party, your information will be subject to the third party's privacy policy, not this privacy policy. Therefore, if you later do not want a third party to use your information, you will need to contact 그 third party directly. Additionally, Smile Eskişehir may share your personally identifiable information with third parties in the following cases:
Security of Smile Eskişehir:
Smile Eskişehir shall have the right to disclose user information, including personally identifiable information, when legally required to do so, at the request of official authorities conducting an investigation, or to confirm and enforce compliance with Smile Eskişehir administrative policies and applicable laws. Smile Eskişehir also reserves the right to disclose such user information whenever it believes it is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the applications, our users, or others.
Corporate Change:
Smile Eskişehir reserves the right to disclose, share, and/or otherwise transfer user information, including but not limited to personally identifiable information, in the event of a merger, acquisition, consolidation, sale of all assets, or any other corporate change in any way.
Transfer of the Site:
In the event of a “Corporate Change,” without any limitation to the rights reserved by Smile Eskişehir above, Smile Eskişehir shall be authorized to transfer the information it collects, including but not limited to your personally identifiable information, to any third party that takes control of, acquires, or is otherwise authorized for these applications. However, this will occur on the condition that the third party agrees to use your data in accordance with protections in all material contexts and more protectively than set forth in this Privacy Policy.
Aggregate Information:
Smile Eskişehir may disclose non-identifying aggregate information for a range of purposes, including the description of services provided by Smile Eskişehir to potential partners and other third parties.
When you visit our websites, it is ensured that you do not automatically connect to the servers of service providers with an integration. Only if you activate these plugins, you allow data transfer and the browser creates a direct connection to the service providers' servers. The content of various plugins is then transferred directly to your browser by the relevant service provider and then displayed on your screen.
The plugin tells the service provider which of our website pages you have visited. If you are logged into your Facebook or Twitter user account while browsing our website, the service provider can collect data about your areas of interest, such as information you access with your user account. When using any plugin function (e.g., clicking the "Like" button, writing a comment), this information is also transferred directly from the browser to the service provider for storage.
You can find more detailed information about the collection and use of data by Facebook or Twitter and the rights and possibilities you can benefit from to protect your privacy under these conditions under the service provider's data protection/privacy recommendations.
Privacy policy published by Facebook: http://www.facebook.com/policy.php
Privacy policy published by Twitter: https://twitter.com/privacy
The retention period of your personal data is as follows:
If a period is determined in the law or relevant legislation for the storage of the data, the data in question must be stored for at least this period. Considering the possibilities such as a possible court request or the late arrival of a request regarding the relevant data by an administrative authority authorized by law or the occurrence of a dispute to which we may be a party, the storage period of the data is determined by adding a period of 6 months to 1 year to the periods stipulated in the legislation, and the data in question is deleted at the end of the determined period.
If no period is stipulated in the legislation regarding the storage period of the data we process, your data is stored for the period determined in the contract made with you and as a requirement of the relationship between us. After this relationship ends or the period determined in the contract passes, your data is deleted, destroyed, or anonymized without any request from you.
If you request the deletion of your data whose retention period is determined in the legislation before the stipulated periods, your request cannot be fulfilled.
If you request the deletion of your data for which no period is stipulated in the legislation and which has no processing purpose, it will be deleted immediately or at the latest within 6 months.
Your personal data processed in line with the purposes specified in the Information on Your Personal Data; when the purpose requiring its processing pursuant to Art. 7/1 of LPPD No. 6698 disappears, your personal data will continue to be used by being anonymized by us.
The personal data owner has the following rights by applying to Smile Eskişehir pursuant to Article 11 of the Law:
a. To learn whether personal data is processed,
b. To request information if personal data has been processed,1
c. To learn the purpose of processing personal data and whether it is used in accordance with its purpose,2
d. To know the third parties to whom personal data is transferred domestically or abroad,3
e. To request co4rrection if personal data is processed incompletely or incorrectly, to request deletion or destruction within the framework of the conditions stipulated in Article 7 of the LPPD,
f. To request notification of the operations carried out pursuant to subparagraphs (d) and (e) above to third parties to whom personal data is transferred,
g. To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
h. To request compensation for damages in case of loss due to unlawful processing of personal data.
In this context, requests submitted will be finalized by Smile Eskişehir free of charge within thirty days at the latest. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by our company will be charged.
It is important for LPPD No. 6698 and other relevant legislation that the data you have shared with us is maintained accurately and up to date. Therefore, you can easily perform any changes or updates related to your personal data shared by submitting them by hand or by mail with documents identifying your identity to the address of Smile Eskişehir at Hoşnudiye Mah. Şahin Cad. 76/A Ay Lounge Residence Tepebaşı/Eskişehir Tepebaşı/Eskişehir as the data controller or by contacting us via the e-mail address . In this way, while inaccuracies are prevented, it will be easier for us to protect your personal data kept as up-to-date and accurate.
Pursuant to the Communiqué on the Procedures and Principles of Application to the Data Controller, it is mandatory for the Relevant Person to have their name, surname, signature if the application is written, T.R. identification number (passport number if the applicant is a foreigner), residence or workplace address for notification, e-mail address for notification if any, telephone number and fax number, and infor5mation regarding the subject of the request in their application.
The Relevant Person must state the requested matter clearly and understandably in the application containing explanations regarding the right they will use and request to use in order to exercise the rights mentioned above. Information and documents regarding the application must be attached to the application.
Although the subject of the request must be related to the person of the applicant, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (special power of attorney). Additionally, the application must contain identity and address information and documents verifying the identity must be attached to the application.
Requests made by unauthorized third parties on behalf of someone else will not be evaluated.
I accept, declare, and undertake that I have received, read, examined, and evaluated the above information text regarding the processing of my personal data by Smile Eskişehir and the affiliates and organizations included in the text on the date specified below, and that I accept by knowing and understanding all the matters reported above; without prejudice to my rights to demand and sue for my damages that may arise due to the fault or negligence of your Company during the application of the above matters, as a result of my free will, for the purposes and reasons specified in this “Information Regarding Personal Data,” I consent to the sharing of my personal data, the definition of which is made in the LPPD and whose content and place and method of collection are specified above, with the persons specified above and to its processing within the scope defined in the LPPD.
Company Title: Smile Eskişehir
Address: Hoşnudiye Mah. Şahin Cad. 76/A Ay Lounge Residence Tepebaşı/Eskişehir
E-mail:
Tel:
This Cookie Policy applies to the website https://www.smileeskisehir.com, operated by and belonging to Smile Eskişehir, and explains the principles regarding the use of cookies.
Cookies are used by Smile Eskişehir to perform traffic analysis on the site and to understand visitor usage habits. This information text has been prepared to explain which cookies are used and how visitors can manage their preferences in this regard.1
By using our website and consenting to the cookie policies, you consent to the use of cookies in accordance with the Policy and the processing and transfer of your data within the scope of thi2s Policy, which may include your personal data from time to time.
What is a Cookie?
Cookies are small text files sent by a website to the user's browser to be stored in the main memory, recorded on your computer or other devices such as smartphones or tablets by the websites you visit through browsers.
Cookies are created by the servers managing the website you visit. This way, when the visitor visits the same site again, the server can recognize this. They can also be compared to identity cards that show website owners that the same visitor is revisiting the site.
Cookies do not contain personal data such as name, gender, or address regarding visitors. Technical communication files store status and preferences about the site, allowing a site to operate more efficiently and offering personalized pages for a faster visit experience more suited to your personal needs.
Which Cookies Are Used?
Types of Cookies by Usage:
Mandatory Cookies: These are strictly necessary for the Website to function properly. These cookies are needed for system management and prevention of fraudulent transactions; if blocked, the Website will not function.
1. Functionality Cookies: These are used to provide you with a more advanced and easier user experience. For example, they perform functions such as remembering your previous preferences and providing easy access to certain content on the Website. You can block the use of these cookies as explained below.
2. Analysis/Performance Cookies: These allow us to analyze and understand the operation of the Website and to improve the Website by interacting with you. You can block the use of these cookies as explained below.
Types of Cookies by Storage Duration:
1. Persistent Cookies: These are cookies that persist on a person's computer until a certain date or until deleted by the user. These cookies are mostly used to measure users' site movements and preferences.
2. Session Cookies: These are used to separate the user's visit into sessions and do not collect data from the user. The cookie is deleted when the user closes the web page they are visiting or remains inactive for a certain period.
Targeting and tracking cookies are used on the Website to help third parties provide services, especially advertising services, and to increase the efficiency of these services. These cookies can remember the web pages and sites you visit and collect personal data, primarily 3the IP address of the user device. The Website uses both first-party and third-party cookies to collect information, remember your interests and demographic data, and provide you with targeted advertisements, improve advertisements, and determine the number of visits and ad impressions, other uses of advertising services, and the ratio between interactions with these ad impressions and advertising services.
The Website utilizes social plugins that provide links to social networks such as Facebook and LinkedIn. When you visit the Website and use these plugins, the Website connects directly to the server of the selected social network. Then,4 the content offered by the plugin is transmitted directly from the social networks to your web browser and added to the website you are visiting. Thus, the relevant social network can access and process your data and combine it with data from your account on that social network.
Please note that we have no influence or control over the scope of data processed by social networks via plugins. To get more information about the purpose, methods, and duration for which social networks will process your personal data, please carefully review the personal data processing policies published by the relevant social networks.
3. Mandatory Cookies: Cookies that must be used for the website to function properly and for you to benefit from the site's features and services offered.
4. Functional and Analytical Cookies: Cookies containing data about how you use the site, used for purposes such as remembering your preferences, effective use of the website, and optimizing the site to respond to your requests. By nature, such cookies may contain your personal data. For example, cookies that save your language preference for the site are functional cookies.
5. Tracking Cookies: Tracking cookies are primary and third-party cookies created during your visit to our website and domains belonging to third parties. These cookies make it possible to track your click and visit history in the domains where they are created and to match these records between different domains. Such cookies are used for the purpose of recognizing users, targeting advertising and marketing activities, and customizing content. These cookies will not be used to identify you or make personal decisions for you.
Other Types of Cookies
The Website uses the following cookies:
1. Google Analytics
Purpose: Google Analytics uses cookies to analyze how visitors use the Website. Information about your use of this Website (including your IP address) is transmitted to and stored by Google on servers in the USA. Google will use this information to evaluate your use of the Website, compile Website activity for the Company, and provide other services related to Website activity and internet usage, but will not match your5 IP address with other data stored by Google.
Duration: Persistent Cookies, Session Cookies.
2. Google Ads
Purpose: Google Ads uses cookies to remember your safe search preferences, show you more relevant ads, determine how many visitors come to a page, help you sign up for our services, protect your data, or remember your ad settings. Information about your use of this Website is transmitted to and stored by Google on servers in the USA.
Duration: Persistent Cookies, Session Cookies.
3. Browser Cookies
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay on the site, and helps dynamically generate advertisements and content from user pages specially designed for users. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when it is sent.
4. Third-Party Cookies
These are cookies placed and read by third parties regarding third-party options on our website. Third-party cookies are read by the relevant third party, not by Smile Eskişehir. We have limited information and control over the data recorded using these cookies and their purposes.
5. Form-Related Cookies
When you submit data through our contact page, cookies may be set to remember your user details for future correspondence.
It is extremely important for the website that visitors can freely exercise their preferences regarding which personal data can be collected. However, preference management is not possible for cookies that are mandatory for the operation of the website. Also, we remind you that if some cookies are turned off, various functions of the website may not work.
You can personalize your preferences by changing your browser settings. Depending on the browser, you have the option to block cookies, receive a warning before a cookie is used, or disable or delete only some cookies.
Changes in the Policy
Smile Eskişehir aims to provide visitors with a detailed explanation regarding the use of cookies. If the cookie information warning on the website is closed and the website continues to be used, it is assumed that consent is given to the use of cookies. The right of visitors to change their cookie preferences is always reserved.
Last updated: [Tarih]
For any questions or suggestions regarding our privacy policy, you can send an e-mail to or reach us at . You can also contact us via the "Contact" page.
As Smile Eskişehir (https://www.smileeskisehir.com), in line with the importance we attach to the security of your personal data, all kinds of personal data held within our structure are processed, stored, and transferred in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK). This information text has been prepared in accordance with Article 10 of the Law, titled "Data Controller's Obligation to Inform," regarding your personal data collected, stored, and processed by https://www.smileeskisehir.com in its capacity as "Data Controller."
Within the scope of the "KVKK and Privacy Policy" shared with you by Smile Eskişehir, your explicit consent is requested so that your personal data processed by Smile Eskişehir can be processed in the ways specified below, along with the conditions specified as processing requirements in the law.
In accordance with KVKK No. 6698, personal data is defined as any information relating to an identified or identifiable natural person, and all your data accepted within this scope is evaluated within our Company subject to the relevant legislation. In this context, personal data is processed for purposes such as providing Company services and carrying out the necessary work in this context, contacting you regarding our services in case of your explicit consent, carrying out marketing activities, conducting customer acquisition studies and sharing offers regarding our services, and performing reporting, customer statistics, and similar analyzes deemed necessary within the scope of Company activities.
Personal data is acquired from all kinds of oral, written, or electronic media, including but not limited to websites, customer interviews, and designs, to be processed, transferred, and stored in line with the purposes set out above.
The Company may share personal data with the following persons for the purposes described above:
Relevant departments providing services to maintain Company activities and business processes,
Domestic and/or international service providers processing personal data on behalf of the Company,
Official authorities, supplier companies, public institutions, business partners, and insurance companies where necessary.
No personal data transfer incompatible with our Company activities will be carried out without the explicit consent of the data subject, except for the purposes given above.
Pursuant to Article 11 of the Law, the personal data subject has the right to apply to the Company and:
a. Learn whether personal data is processed,
b. Request information if personal data has been processed,1
c. Learn the purpose of processing personal data and whether they are used in accordance with their purpose,2
d. Know the third parties to whom personal data is transferred domestically or abroad,3
e. Request correction of personal data if it is incomplete or incorrectly processed, and 4request deletion or destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
f. Request notification of the operations carried out pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,
g. Object to the occurrence of a result against the person by analyzing the processed data exclusively through automated systems,
h. Request compensation for damages in case of loss due to unlawful processing of personal data.
Requests submitted within this scope will be finalized by the Company free of charge within thirty days at the latest. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged.
In accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), I have been informed about the purpose for which my personal data will be processed by Smile Eskişehir, to whom and for what purpose the processed personal data can be transferred, the method and legal reason for collecting personal data, and my other rights listed in Article 11 of the KVKK.
In this context, I accept, declare, and undertake that I have been provided with the necessary information, that I have read, understood, examined, evaluated, and approved the Information Text within the "KVKK and Privacy Policy" text, and that I accept all the matters reported above knowingly and understandingly; provided that my rights to claim and sue for damages that may arise due to the fault or negligence of your Company during the implementation of the above matters are reserved, as a result of my free will, I consent to the processing of my personal data, defined in the KVKK and whose content and collection method are specified in the "KVKK and Privacy Policy" text, for the purposes and reasons stated within the "KVKK and Privacy Policy" text, and to its sharing with the persons mentioned above within the scope defined in the KVKK.
To contact us for your requests:
If you wish to contact us, provide feedback, or direct your questions within the scope of Law No. 6698, you can personally deliver your petition containing your identity-identifying documents and your request to the address Hoşnudiye Mah. Şahin Cad. 76/A Ay Lounge Residence Tepebaşı/Eskişehir, send it via notary public, or reach us via the phone number .
In this context, written applications to be made on the subject will be accepted following the identity verification to be carried out by us, and a response will be provided to the interested parties within the legal time limits.
Detailed information on the purposes of processing your personal data by us can be found in the "KVKK and Privacy Policy" shared with the public at 0 546 868 02 22 and the "Cookie Policy" shared with the public at 0 546 868 02 22.